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1.1. Problems the Platform Solves

  • Recording production equipment downtime and monitoring resolution deadlines.
  • Promptly notifying the maintenance team, area managers, and responsible employees about new service requests and emergencies.
  • Managing the service request lifecycle and automatically notifying participants of status changes through push notifications and the Telegram bot.
  • Tracking maintenance engineers' working time and analyzing equipment maintenance labor costs.
  • Managing an inventory of spare parts, consumables, and tools.
  • Recording the write-off of spare parts and consumables against specific repairs and service requests.
  • Planning, monitoring, and confirming planned preventive maintenance (PPM), with automatic service request and checklist generation.
  • Analyzing equipment reliability, failure causes, downtime, maintenance team performance, and spare parts consumption.
  • Collecting equipment operating data through IoT sensors—runtime, meter readings, process parameters, and more—with automatic event-based service request creation.
  • Using the AI assistant to find information, analyze accumulated statistics, prepare reports, and support decision-making.
  • Restricting user access by role and individual permissions in accordance with the company's organizational structure.
  • Integrating with enterprise systems such as 1C, ERP, MES, and SCADA to eliminate duplicate data and automate information exchange.
  • Operating either in the cloud (SaaS) or on the company's local network, with no dependency on internet access for on-premises deployments.
  • Reducing maintenance team response times by automating service request registration, assignment, and monitoring.
  • Reducing the administrative burden on managers through automatic statistics collection, reporting, and work completion monitoring.
  • Creating a digital equipment record that brings the complete operating history, documentation, repairs, PPM, spare parts, IoT data, and analytics together in a single card within the company's unified digital environment.